Kindra was born in Madrid, Spain but was raised in Peyton, Colorado since she was 6 months old. For the past 13 years, Kindra Shankling has been supporting local and global organizations in the Human Resource function. She started her HR career in 2006 and has supported multiple industries including distribution and supply chain, property management, mining, technology and now healthcare. Kindra is a passionate, engaging, strategic and innovative HR Professional who translates business vision into HR initiatives that improves performance, profitability, growth, and employee engagement. She is an empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset.

Kindra earned her Bachelor’s degree in International Business with a minor in language arts in 2004 from Mississippi State University and most recently completed her Master’s degree in Strategic Human Resource Management from the University of Denver in 2018. Kindra has 3 beautiful children and is married to a wonderful man that supports her career and vision as an HR leader. When she is not working she loves to go camping, attend sporting events and spend time with her friends and family.

Kindra is proud to be able to support NTSOC’s mission and be able to serve our community with such an amazing and gratifying service.

Michael comes to NTSOC with 16 years of experience in the healthcare field. He has worked in various companies in healthcare, ranging from durable medical equipment to healthcare technology. Most recently he supported the finance functions of both the clinical trials and precision medicine units of CommonSpirit Health (fka Catholic Health Initiatives). When not working, he enjoys all the wonderful outdoor activities Colorado has to offer.

Shellie came to Colorado in 1989 with her family when her father became the Olympic wrestling coach at USA Wrestling. She began her career in healthcare in 1992 in a work exchange program at her high school and fell in love with the financial side of the industry.

Her passion has carried her through 20+ years in this sector.  Shellie has been with NTSOC since 2008, originally working in the billing department and was promoted to Director in 2015. She is proud and honored to work at NTSOC and strives to support our families every day. When she is not working, Shellie spends time with her family, enjoying the outdoors, is an avid reader and never misses a chance to see a good movie.

Ann has been a Case Manager for the Children’s HCBS Waiver program since 2007. When she began her undergraduate career as a teenager, she had the opportunity to work with adults with special needs in a residential facility. That is where her love, passion, and interest to work with the special needs population came.

Ann received a degree in Special Education from Southern Illinois University. Ann has been working with children and adults with special needs in various aspects for 30+ years. She resides in Colorado Springs, is married to her best friend, has three amazing children and a dog. Ann finds her job to be very fulfilling and says it’s gratifying to help the families get services for their children as well as build trusting, working relationships with them.

Amongst raising her three teenagers and a new puppy, Ann tries to stay connected by doing the things she loves; hiking, camping, skiing, traveling, spending time with family and friends and occasionally dabbling in the breweries tasting some of Colorado’s amazing local beers.

Espen was born and raised in Trondheim, Norway and came to the United States as a foreign exchange student in 1986. He attended Cherry Creek High School in Denver for one year. Espen has his Bachelor of Science Degree in Athletic Training from California Lutheran University in Thousand Oaks, California and completed his Physical Therapy degree from HIST in Trondheim, Norway. Espen moved from Norway to the United States in 1997 and worked for an outpatient orthopedic clinic where he was a staff physical therapist and later a clinic director. Espen moved to Colorado Springs in 2002 with his spouse and started working for NTSOC in 2003. He is proud and excited to be a part of this great company.

Espen enjoys life in Colorado with his spouse and two black labs. His biggest passion outside of work is soccer. He is a former high-level soccer player, and since 2004, he has served as the head girls and boys coach at Air Academy High School and Pikes Peak Rush Soccer Club.

Kim was born in Ogden, Utah but grew up in Texas.  She fell in love with Colorado when she was 15 years old and was finally able to move here permanently in 2007.  She started her career as a Speech-Language Pathologist in 1991.  Kim has provided Speech and Language services in every setting and has learned a great deal about each over the years.  She also began her career in management in 1993. She is passionate about employee engagement, helping to lead others through change management, and developing the next generation of leaders.

Kim earned her Master’s degree in Speech-Language Pathology in 1991 from the University of North Texas.  She recently earned her Ph.D. from Grand Canyon University in Industrial and Organizational Psychology.  Her area of focus for her degree was change management. She has a wonderful son who is working towards a degree in healthcare. When she is not working, she loves to enjoy the beautiful Colorado mountains by hiking and skiing, traveling as much as possible, and enjoy time with family and friends.

Kim is excited to be a part of an amazing team of people at NTSOC who share the same desire to serve families and children in our community.

Rich is a Colorado native born in Colorado Springs. Rich has two grandsons diagnosed with Autism.

He was employed at El Paso County Public Health as the Information Technology Program Manager for eight years and a Project Manager for the health department for two years before accepting the position as the Emergency Support Function 8 South Central Region Emergency and Preparedness Response Coordinator, which included El Paso, Teller, Park, Lake and Chaffee counties. He got his first taste of emergency response during the 4-Mile Canyon fire in Boulder in 2010. Two years later he was part of the response of the state’s most destructive fire Waldo Canyon and then almost a year to the day later, the Black Forest Fire which was the states costliest fire. He has been part of the response for several floods since those two fires. He started at NTSOC in 2016 and is motivated to assist all of our families with both his IT and emergency preparedness expertise.

In his spare time, he enjoys time in his woodshop, time with his wife, child and grandkids.​

Traci initially came to NTSOC as a student in the CNA training program. The professionalism and integrity of the NTSOC staff left a lasting impression, and Traci is proud to have begun her new career in healthcare here. After graduating from NTSOC, Traci worked first as a CNA and later as a Registered Nurse at St Francis Medical Center in the Birth Center. She returned to NTSOC in 2019 as the Clinical Case Manager and became the Assistant Director of Clinical Services in 2020. Traci is passionate about helping families by providing excellent nursing care.

Before her nursing career, Traci graduated from the University of Washington in her native Seattle with a Bachelor of Arts in English. She served as an Air Force officer in Virginia before moving to Colorado in 2006. Following her time in the Air Force, Traci operated a wedding and portrait photography business for nine years. She loved working with couples and families to capture essential moments in their lives.

Traci lives with her husband and their two children in Colorado Springs. Outside of work, you’ll find her sewing, knitting, planning the family’s next camping trip, or playing her banjo.

Dee Hudson comes to NTSOC with over 27 years of healthcare experience. She has worked through every step of patient care and into leadership roles. She became a CNA through a cooperative program in high school. She later attended college to become an LPN. When life allowed it, she returned to college to acquire an Associate’s Degree in Nursing. With her new RN license, Dee moved from her home state of Alabama to South Carolina where she continued to grow in nursing and strive toward her educational goals while raising her family. She obtained a Bachelor’s of Science in Nursing in 2006. She attended the Medical University of South Carolina in Charleston to complete a Master’s in Healthcare administration in 2010. Dee is attending Aspen University to complete the Doctorate in Nursing Practice program with an emphasis on Healthcare Administration.

From bedside care to clinical operations management with multi-facility responsibilities and opportunities to guide teams toward safe patient care, Dee has developed a passion for teaching, coaching, and building strong teams. Through all the years in leadership roles, Dee has continued to practice patient care to remain relevant and knowledgeable with solid clinical skills.

Dee’s youngest son is on the Autism Spectrum. During his early school years, Dee studied his condition and sought out opportunities and ways to teach and tutor him.  She focused on social skill modifications to help him succeed in his education. Her son graduated high school in Denver in 2018. Just before the pandemic of 2020, her son attended CNA school and has been working as a CNA since January 2021. Dee has lived in Colorado and worked in both Colorado and California for the last 6 years. She enjoys all the beauty Colorado offers while skiing, hiking, and camping with her family and her dogs, Betty Boop, B.B. King, and Max the Magnificent.

Kristin has been with NTSOC since 2003. She first came to NTSOC as a case manager for the Medicaid Waiver Program and home health nurse. She received the opportunity to become the Director of Quality and Compliance in 2016. She thoroughly enjoys working with special needs children and their families.  A passion of hers is ensuring families receive as much information as possible and offering assistance to all who are looking.
She holds a Bachelor of Science degree in Health Care Science from the University of Colorado in Colorado Springs since 2006, is a Licensed Practical Nurse (LPN) since 2003, a C.N.A. since 2002, and is currently working on her MBA with an emphasis in Healthcare Administration from Southern New Hampshire University.

Being in Colorado Springs since high school, she is devoted to raising her family in the community which she loves.  She is also a volunteer member of the Southeast Region Management Team for Special Olympics and is currently a member of the Colorado State Board of Nursing since 2017.  Her other joys include spending time with her family and friends, reading, movies and swimming.